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Inside Sales in Denver, CO at Irby

Date Posted: 1/20/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Denver, CO
  • Job Type:
  • Experience:
    2 to 4 years
  • Date Posted:
    1/20/2019

Job Description


Inside Sales – Utility

 

Irby is one of the largest electrical distribution companies in the United States, with nearly $1 Billion in annual sales and over 900 employees across more than 60 branches in 25 states.  Irby is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States.  Sonepar is the world leader in electrical distribution.

Summary:

Do you have a passion for learning and love working with people?  As an Inside Sales, you will have the opportunity to join an industry leader offering our clients the lowest cost of doing business while giving customers the greatest long-term value.  As part of our Utility Division, you'll sell our products over the phone and email and improve relationships with our valued customers while developing personal technical knowledge of our products sold.  

Our ideal candidate is customer focused and enjoys interacting with customers on a regular basis to provide solutions to their needs while building relationships.  As well as being very detailed focus.  Our goal is to provide outstanding service to our customer by providing accurate quotes, orders and general information. 

 

Responsibilities:

  • Establishes or improves relationships with customers
  • Communicate with customers by phone, email, or in person to receive orders for products
  • Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise
  • Resolves customer order problems and complaints promptly
  • Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner
  • Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules
  • Purchases materials following approved purchasing procedures
  • Assists in collections of accounts and verifies customer credit status and credit procedures
  • Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution
  • Prepares correspondence and reports necessary for business transactions
  • Sells and promotes branch and company-wide promotions and specials as directed

Qualifications:

  • Outstanding customer service skills and experience
  • High attention to detail
  • Utility experience is a plus
  • Superior analytical, project management skills to involve customer contact, bids and quotations and customer service skills to include strong communication skills
  • Able to work with a sense of urgency
  • Presentation skills to include MS software: Word, Excel and PP
  • Associate degree (A. A.) or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience is desired but not required
  • Ability to lift up to 50 pounds


Benefits:

  • We offer a competitive salary; outstanding benefits package and the professional advantages of an environment that supports your development and recognized your achievements.
  • 401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health, Transit, and Dependent Care), Employee Assistance Program, Employee Discounts and more.

EOE M/F/Disability/Veteran

Business Unit: Irby

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